Few months ago I broke my HP Envy 15-J120Tx laptop touchscreen due to which complete touchscreen functionality went though the Internal display was working absolutely fine. The only issue was that the Touchscreen got few major cracks and it stopped working. The laptop was in warranty but not covered under Accidental Damage protection therefore HP were demanding hefty amount of Rs 28,000 for the replacement which was not a viable option considering the laptop is already 2 yrs old and there was only need for the Touchscreen digitizer as all other Internal display were working fine. Therefore I switched to an alternative option and ordered a separate HP Envy 15-J Touchscreen digitizer glass from Aliexpress. Check below for Touchscreen Ghost Clicking Fix.
Fix Touchscreen Ghost Clicking – Few days later got the Touchscreen in perfect packaging without any damage and installed it successfully. At the start it was working just fine and also passed the HP Component Tests but later on after few hours usage found the touch screen behaving in a very surprising manner where I observed random auto clicking on the left corner of the Touchscreen. It was happening so fast that the Touchscreen was just unusable moreover caused difficulty to do the normal routine work. Therefore had to come up with some sort of solution and ultimately found it over Internet though it didn’t fixed the problem completely but still its okay. So considering my own personal experience with the Touchscreen ghost clicking issue and issues faced by others (that I got to know from user complaints over various forums) here I am providing you with detailed troubleshooting steps that can work in your favor and thereby helping you from getting rid of this irritating problem. The below mentioned work around can be easily applied to Windows 10, Windows 8.1, Windows 8 or Windows 7.
What is Touchscreen Ghost Clicking ?
If you see your Touchscreen working without any touch input like clicking itself on icons randomly then such auto clicking touches are termed as Ghost clicking.
How to Fix Touchscreen Ghost Clicking ?
Touchscreen Ghost clicking is a very broad issue and can be found on any Capacitive touchscreen enabled device. It is often difficult to find whether its an hardware issue or internal software issue due to which often users fail to fix the issue because they couldn’t get to the root cause of the issue.
Important : Must Read
- It is very important that you first try to find out whether there is some hardware issue or internal software issue. You can try to do this via your laptop Hardware diagnostics test at the system startup. If you see your component tests pass their then most likely your hardware is fine and there might be some Internal system issues or file settings that are leading to random auto clicking at the Windows desktop screen.
- Also check with your laptop model number and try to get some help from your laptop support team because there are cases where they have information regarding particular laptop model number if the issue is common across all the laptop and they will then try to sort it out for you by suggesting whether it is happening after some sort of Windows updates or new Windows upgradation. First try to reach out to your laptop support staff and if still your issue is not resolved then proceed on with the below given fixes.
Fix – 1 : Clean Your Screen
If you are having some kind of protective screen applied on your touchscreen then first try removing it from your screen and clean all the dust particles that maybe lying over the screen. See if that resolves your issue or not.
Fix – 2 : BIOS Update
Check for any new BIOS update that maybe released from your laptop vendor and try to flash your BIOS with the latest available BIOS update. In my BIOS update gave some relaxation and the ghost clicks became rare but comes back when I keep my laptop lid closed for longer duration.
Fix – 3 : Drain Charges
Sometimes the issue also occurs because of some residual charges or static electricity flowing between your device components. Therefore draining the static capacitive charges can help you from this touchscreen ghost clicking issue. Follow below steps in order to clear static capacitive charges.
- Unplug your laptop AC adapter and Power off your laptop. Remove the battery and press the Power button continuously for about 30 minutes so as to drain the charges.
Fix – 4 : Calibrate Touchscreen
Calibrating touchscreen often resolves the issue. What you need to do is just type “Tablet PC Settings” in your start search box and then you will see an option to Calibrate touchscreen. Just click on that and follow further onscreen instructions till the completion. Restart your system and hopefully your issue will be resolved now.
Fix – 6 : Touchscreen Drivers
If you think the issue is system internal either happening due to Windows update or some configuration changes then you can try updating your Touchscreen driver or install Fresh Touchscreen driver by uninstalling your existing Touchscreen driver. You can do this via going to Device Manager (type devmgmt.msc in RUN command box) and there under Human Interfaces you will HID Compliant Touchscreen driver -> Just do a right click on that driver and then you will see option for updating or uninstalling the driver.
Fix – 5 : Check for Insulation (For New Touchscreen Installation)
In my case I just forgot to apply the tape around the corners of the Touchscreen digitizer which was most probably acting as isolation from outside magnetic or electric fields. So if you are also installing a new touchscreen digitizer glass then make sure to add electric tape around the Touchscreen digitizer glass corners.
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