An Unexpected Error has occurred Sharepoint 2013 / 2010

Microsoft Sharepoint is a very popular tool especially for creating websites. It acts as a browser based collaboration and document management platform where users can store, organize, share, and access information from almost any device. You just need to have a Internet connection enabled device and a browser to access the Sharepoint website. Microsoft Sharepoint was launched nearly 15 years ago in 2001 and presently Sharepoint combines various separate application modules viz Intranet, Extranet, Personal cloud, online content and document management, Enterprise social networking etc. Generally speaking SharePoint is basically a web-based intranet that helps organization’s to streamline their management process and access to data. Recently Microsoft Sharepoint has witnessed a very good response from developers and business prespective as well owing to its simplicity and the security that it offers while creating online websites. Fix An Unexpected Error has occurred Sharepoint 2007 / 2010 / 2013

An Unexpected Error has occurred SharePoint

Considering the popularity and wide usage of Microsoft across the World here I am going to cover one of the most common error faced by Sharepoint users that is “An unexpected error has occurred Sharepoint 2013”. Here below I have mentioned few cases where users have encountered An unexpected error has occurred Sharepoint 2010.

a) When user tried to Click on My Settings under his username user faced with Sharepoint An unexpected error has occurred.

b) After successfull Installation and Configuring Sharepoint settings and after trying to login to Sharepoint user faced with “Sorry, something went wrong An unexpected error has occurred. TECHNICAL DETAILS”

c) User faced the error while trying to import data from Spreadsheets in Microsoft Sharepoint.

So considering all the above cases and the solutions that worked for them here below I have mentioned all the working solutions in a very crisp manner.

How to Fix An Unexpected Error has occurred Sharepoint 2013 / 2010 – Steps to Follow

  • First of all make sure that you clear all your Internet web browsers cache or temporary Internet files. You can do it manually for each browser or get this process automated via CCleaner Free utility tool.
  • Also ensure that if you are running a 64 bit Windows version on your system then your Microsoft Office version should also be of 64 bit or vice versa.

*To fix the Case (a) mentioned above make sure that the account running web application pool has access to the User Profile Service Application “Profile” Database. Give appropriate roles and your issue will be resolved.

Also you must note that this Error “An unexpected error has occurred” can have multiple reasons associated with it there you must be patient enough to solve the issue. You can check the root cause of the error at :

Open Web.config file on the IIS Sharepoint site -> There you need to search for CallStack and change CallStack = “true” -> Similarly search for CustomError and change CustomError =”Off” -> That’s it you can now browse the page where you are facing the issue and then you will be able to know the root cause of the error and then accordingly handle it.

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